Frequently Asked Dental Questions
Do you ever feel like your questions never get
answered when you are at the dentist?
Have you heard about some new dental procedure? Did you think of a hundred
questions to ask about your treatment-but only after you left our office?
We truly want to hear from you whenever you have a question or concern
about your dental care. Please give us a call or email us, and we'll get
back to you as quickly as possible.
In the meantime, we're sharing our answers to some of the questions that
we most frequently receive. We hope they're helpful!
How do the doctors keep up to date on all of
the current techniques and materials?
Dr. Jorgensen and Dr. Coles take many, many hours of continuing education
programs each year-well beyond what is required by law. They are committed
to staying informed of any breakthroughs in dental technology or treatment
that could benefit their patients.
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Do you accept referrals?
Absolutely! We actually offer a Friends and Family Referral program.
If you refer a patient to us, that new patient gets $50 off any dental
treatment-and you, as the person referring, get $25 credit towards the
cost of your next dental treatment.
We know that our best new patients come from our existing patients, and
we like the chance to reward those who appreciate the service and care
that we offer.
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Do you accept my insurance plan?
We do accept most insurance plans, and will be glad to help you fill
out and file any required paperwork. The only insurance plans that we
cannot accept are those that require you to go to a particular dentist.
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What different payment options do you provide?
We refuse to let finances get in the way of the dental care that you
need. That's why we provide a number of different financing options, including
cash, check, credit card and extended payment options such as Care Credit
and Dental Fee Plan. Some installment plans offer no interest options.
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How can I ask the doctors a question directly?
You're always welcome to talk to us when you're in our office-we schedule
in time for your questions. If you have questions at other times, you
can always call our office or email
us and we'll get back to you as soon
as possible. (Email is often the quickest way to reach us.) Of course,
our staff members are always available and will be glad to answer any
questions for you that they can.
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What makes you different than any other dental
practice I can visit?
We believe that there are many things that set us apart, starting with
the fact that we truly do consider you part of the dental team. We'll
listen to you carefully, answer your questions and concerns simply and
honestly, and try to provide the dental treatment options that are right
for you. We don't believe you'll find a practice that is more caring or
more concerned about meeting your needs.
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My gums bleed after I brush. Is this something
to be concerned about?
We'll answer by asking another question-if you touched your hand, and
it bled, would you be concerned? Of course you would! It's the same thing
with your gums. Bleeding gums are a sign of gum disease-a serious condition
that has been linked with systemic problems such as heart disease and
stroke.
If your gums are bleeding, we can help. Please call our office for an
appointment so we can get started on your treatment.
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I really do not like visiting the dentist, is
there anything you can do to help me relax?
We've found that when patients are relaxed their visits are much easier.
That's why we do everything we can to make your visit comfortable, with
little touches like aromatherapy, blankets, massage, etc. We also offer
nitrous oxide to help you relax during treatment.
For patients who are extremely nervous, we offer conscious sedation dentistry.
You simply take a pill before you come to our office (no IVs necessary).
Your whole dental visit will pass quickly and painlessly.
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Crowns, veneers, on-lays, inlays and partials.where
can I learn more about these procedures?
Just ask us! All of our staff members can answer your questions, and
we have lots of educational materials that will give you even more information.
We can also show you before and after pictures of patients who have had
these procedures so you can get a real-life look at how these dental treatments
can change a person's appearance.
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I brush everyday, but my breath just is not fresh.
Is there anything I can do?
You may not realize that the traditional mouth rinses contain a lot of
alcohol. They may make your breath smell great at first, but once your
mouth dries out your breath may be worse than before.
We have several breath remedies that are extremely effective and that
won't make your mouth dry out. They include the complete Breath RX system
and all natural herbal tooth and gum tonics. We'd be glad to personally
discuss your options.
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